Shipping Policy

Ouma Swese se Spens uses a number of courier companies within South Africa. We strive to get your orders to you as quickly as possible. 

Some of our suppliers are smaller producers who run small production lines or work on a ‘made to order’ basis, so there could be a lead time for certain products. We will always try our best to indicate this on the product page where relevant.

Please allow for up to 5 days for delivery from date of dispatch depending on your location; most deliveries to main centres within 1-3 days. 

By default we dispatch orders when all products in a particular order are ready for dispatch (i.e. when those with lead times are also ready).

All packages must be signed for when delivered – please make sure that when making your purchase, you provide an address where there will be somebody to sign between working hours. If you provide your cellphone number and/or email address when ordering you will be keep up to date via delivery tracking.

Shipping Fees

 

We make use of BobGO and Pudo, These rates cal calculated dynamically based on your zip code.

Wholesale Shipping Fees

 

Our Rates are calculated on bulk weight. Your order will be quoted internally by our team to ensure your goods arrive in perfect condition and in a timely manner. 

 

 

 

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